To continue serving your community during the COVID-19 pandemic, you may find the need to quickly transition to remote work. Here are some resources to help you.

Options through NYSCAA:

NYSCAA’s GoToMeeting: NYSCAA is happy to setup an online meeting (with screensharing and audio) for you and your staff. A NYSCAA Staff member will need to be in the room to kick off the meeting and tech support – but if you don’t’ mind that we can host up to 26 people – including the 1 NYSCAA Staff person. We would need to know in advance when your meeting was to take place – as we can have only one meeting at a time. Please email [email protected] if you are interested!

In addition, if you need to hold an online meeting with an audience of more than 26,  and need show a presentation – we can also set that up through our GoToWebinar option. Again please contact us to schedule this.

NYSCAA’s UberConference Line: We can also share our UberConference Line with you. This would allow you to have an audio conference with up to 100 people. Again, we need to make sure multiple people are not using the line at the same time – so if you are interested please email [email protected].

Online Tools for Remote Work:

Zoom:

TechSoup heavily discounts Zoom, a competitor to GoToMeeting that is easy to use. Click the link below to view the discount on TechSoup.

WebEx:

To help businesses stay connected as they plan for an increase in remote working, for a limited time, AT&T is offering a Free 90-day offer of WebEx Meetings with AT&T for new WebEx customers. Find out more here: https://www.business.att.com/business-classification.html

Office 365 Users:

Teams is included with all Office 365 Business and Enterprise licenses and can be used to collaborate easily.

GSuite Users:

Along with Google Hangouts, Google Meet is an option for those that have Google Suite: https://meet.google.com/_meet

Jive:

Jive’s cloud VoIP service helps thousands of organizations simplify how they manage their phone and conferencing setup. https://jive.com/

  • Jive Mobile - Take your business communications with you on your mobile device with Jive's mobile VoIP software.

  • Desktop App - Jive Desktop turns your desktop computer or laptop into a unified communications interface. The Jive Desktop interface includes click-to-dial features, contact monitoring, and the ability to make and receive calls or send text messages from any major browser or Microsoft Exchange.

  • Contact Center - Jive Contact Center delivers a diverse set of call center features and valuable real-time reports to enable better management of call queues and incoming customer calls.

Reaching Customers Securely:

  • Doxy.me - Accessible, free of charge conferencing with individual customers.

eSignature Resources:

There may be many processes that require authorizing signatures at your agencies. For those who are working remotely – this can pose a challenge. eSignatures can help with:

  • Human resources: policy distribution and acknowledgement, new hires, change forms

  • Procurement: vendor agreements, purchase orders, SOWs

  • Legal: NDAs, licensing, compliance

  • Finance: internal approvals, expense reporting, auditing

  • IT: asset tracking, incident reporting, maintenance authorization

TechSoup has and $89 per year offer on DocuSign – a reputable eSignature provider. DocuSign – 89 through TechSoup. - https://www.techsoup.org/search/products/e%20signature/

You can sign up for a free trial of DocuSign here to get a sense of how it works. It is pretty simple! https://www.docusign.com/

Other eSignature Options Include:

  • HelloSign: Works with Google Docs/Dropbox. Dropbox Company

  • PandaDoc: GmailGoogle Sheets; OneDrive

  • Conga: perhaps less intuitive than the other options – but reputable

Additional Resources:

  • Fingerprint for Success - F4S created a quick and easy test (8 specialized questions) for evaluating remote team communication! Discover the four pillars of your remote communication style with science-based insights for smoother team communication.

  • CAP60 - Outreach Management System: Free Unlimited Calls and Texts to Your Community, contact [email protected] to sign up for this free service!

  • Canva - Create beautiful designs for your agency's social media, infographics, posters, presentations, and more! - Free options are available for non-profit organizations.

  • Prepare.Respond.Serve - Technology enabling nonprofits to succeed during the COVID-19 pandemic.

  • Hotspot from TechSoup

  • Callhub - Voice and SMS Service to connect with your supporters

  • Textrequest - Blk text messaging software

  • Five Ways Nonprofits Can Thrive as Remote Organizations

  • Routific: Plan and dispatch optimized routes for delivering your services. Routific for free to any non-profit helping with COVID-19 efforts. https://hubs.ly/H0nJJ4_0

For more on these, along with a list of Remote Work/Collaboration Resources from Tech Soup, please see: https://blog.techsoup.org/posts/nonprofit-resources-for-remote-work-during-the-covid-19-outbreak

Training Opportunties: