2026 NYSCAA Annual Conference, Resilient by Nature: The Power of Community Action — conference sessions September 16 through 18, with pre-conference activities September 15, Niagara Falls Convention Center

Registration Now Open

2026 NYSCAA
Annual Conference

Resilient by Nature:
The Power of Community Action

Dates

September 16–18, 2026
Pre-conference activities: September 15

Conference Venue

Niagara Falls Convention Center

Join Community Action colleagues from across New York State in Niagara Falls for professional development, peer learning, and statewide collaboration.

Conference Status

Open

Registration is open
Early Bird rate available through August 1, 2026

Confirmed

Conference sessions: Sept. 16–18, 2026
Pre-conference: Sept. 15 — Board Meeting, early registration & Cocktails and Connections
Niagara Falls Convention Center

Hotel Deadline

Room block cutoff:
August 24, 2026

Keynotes

Allan Kehler: Find Your Voice. Find Your Power
Chelsea Ambrose: Uncovering Resilience

ELI Note

ELI 1.0: conference registration is included.
ELI 2.0: participants must register and pay for the conference separately.
Hotel rooms must be booked separately.

1Register

2Book Hotel Separately

3Review Preliminary Schedule

Conference Overview

A statewide gathering for Community Action

The NYSCAA Annual Conference brings together Community Action Agency staff, leaders, partners, and supporters from across New York State for professional development, networking, shared learning, and statewide collaboration. This year's theme, Resilient by Nature: The Power of Community Action, honors the strength, adaptability, and enduring impact of the Community Action network.

Conference Focus Areas

Practical learning across the work of Community Action

The preliminary agenda includes sessions connected to finance, human resources, Head Start, management and leadership, housing and weatherization, technology and AI, fundraising, preparedness, trauma-informed practice, and statewide partner conversations.

HR Finance Head Start Leadership Technology Weatherization Fundraising Preparedness

At a Glance

Main Program

Wed. & Thu.
plus Friday morning

Keynotes

Allan Kehler & Chelsea Ambrose

Tuesday

Board Meeting, Early Registration & Meet-Up
pre-conference arrival

Hotel

Book separately
deadline Aug. 24

What to Expect

Learning

Professional development sessions designed for Community Action staff at every level.

Connection

Network with colleagues from CAAs across all regions of New York State.

Ideas

Explore strategies, tools, and perspectives to bring back to your agency.

Niagara Falls

Gather in a memorable, accessible location near one of the world's great natural wonders.

Who Should Attend

Agency Leadership

Executive Directors, senior leaders, board members, and managers leading Community Action work across New York State.

Program and Operations Staff

Program directors, direct service staff, fiscal staff, administrative staff, and operations teams delivering the Community Action mission every day.

Partners, Sponsors, and Presenters

Organizational partners, presenters, sponsors, exhibitors, and stakeholders connected to Community Action across New York.

Featured Keynotes

Keynote speakers for the 2026 Annual Conference

The 2026 NYSCAA Annual Conference will feature two announced keynote speakers: Allan Kehler and Chelsea Ambrose. Allan will present Find Your Voice. Find Your Power, and Chelsea will present Uncovering Resilience. Both presentations connect directly to this year’s theme, Resilient by Nature: The Power of Community Action, with a focus on resilience, leadership, wellness, organizational culture, and the people-centered work of Community Action.

Allan Kehler, 2026 NYSCAA Annual Conference keynote speaker

Wednesday Keynote

Allan Kehler, B.Ed., B.PhEd.

Keynote Title

Find Your Voice. Find Your Power

Mental health, resilience, and workplace wellness

Allan Kehler is a leading voice in mental health, resilience, and workplace wellness. Known for powerful storytelling and practical strategies, he helps organizations reduce stigma, strengthen human connection, and create healthier, more supportive workplaces.

With lived experience, professional insight, humor, and compassion, Allan brings an honest and practical perspective to conversations about mental health, addiction, suicide, emotional intelligence, and resilience.

Mental health Workplace wellness Resilience

A perfect fit for this year’s theme.
Allan’s work centers on resilience, mental health, connection, and creating spaces where people feel seen, heard, and supported.

Chelsea Ambrose, 2026 NYSCAA Annual Conference keynote speaker

Thursday Keynote

Chelsea Ambrose, LCSW

Keynote Title

Uncovering Resilience

Leadership, culture, and mission-centered resilience

Chelsea Ambrose is the founder of Beauty Way Consulting and a nonprofit leader turned coach, consultant, and speaker. She helps mission-driven leaders prevent burnout, navigate change, and build cultures where people and missions thrive.

A licensed clinical social worker and resilience strategist, Chelsea brings trauma-informed, strengths-based leadership insight to organizations working through change, pressure, and complex human service demands.

Burnout prevention Organizational culture Resilient leadership

A perfect fit for this year’s theme.
Chelsea’s work centers on resilience, people-centered leadership, and helping mission-driven organizations sustain both their staff and their mission.

Program Planning Update

A preliminary conference schedule is now available

The 2026 NYSCAA Annual Conference sessions run September 16–18, 2026. Tuesday, September 15 is the pre-conference arrival day with early registration, the NYSCAA Board of Directors meeting, and the Cocktails and Connections Meet-Up. Main conference programming begins Wednesday morning and continues through Friday morning.

The preliminary agenda includes keynote presentations from Allan Kehler and Chelsea Ambrose, concurrent sessions, a reception, ELI-related programming, and closing remarks. Session topics, presenters, room assignments, and final timing are still being finalized and are subject to change. NYSCAA will continue to update this page as additional details are confirmed.

Program Areas

Finance, human resources, Head Start, management and leadership, housing and weatherization, technology and AI, fundraising, preparedness, and specialized topics.

Preliminary

The agenda is meant to support planning now, but the final schedule may change as details are confirmed.

Travel Planning

Most attendees should plan around Wednesday morning through Friday morning programming, unless arriving early Tuesday by choice.

Registration

Register for the Conference

Registration Rates

Early Bird Rate

Through August 1, 2026

$350

Register by July 24 to lock in this rate. Save $100 over the regular rate.

Regular Rate

Beginning August 2, 2026

$450

Standard conference registration rate for registrations received July 25 or later.

Important Hotel Reminder

Conference registration does not reserve your hotel room

Completing conference registration does not reserve a hotel room. Hotel rooms must be booked separately through the NYSCAA room block at the Sheraton Niagara Falls.

Conference sessions run September 16–18, 2026. Tuesday, September 15 is a pre-conference arrival day with the NYSCAA Board Meeting, early registration, and the Cocktails and Connections Meet-Up. Main attendee programming runs Wednesday through Friday morning. Please book hotel nights based on your travel needs.

Book Hotel Room Separately

Cancellation Policy

Cancellation requests must be submitted in writing by Monday, August 31, 2026. Approved cancellations will be refunded less a $50 administrative fee. No refunds will be issued for cancellation requests received after August 31, 2026, or for no-shows. Substitutions may be permitted when requested in writing.

Register for the Conference

Ready for the next step?

Registration, hotel, and sponsor links

Use these quick links as you continue through the page. Conference registration and hotel reservations must be completed separately.

Emerging Leaders Institute

Important registration note for ELI 1.0 and ELI 2.0 participants

NYSCAA is offering both ELI 1.0 and ELI 2.0 for 2026 due to continued agency interest in Emerging Leaders Institute participation. Please review the registration guidance below before completing a conference registration.

ELI 1.0

Conference registration is included

The ELI 1.0 participation cost includes registration for the 2026 NYSCAA Annual Conference. Confirmed ELI 1.0 participants do not need to complete a separate conference registration for themselves.

ELI 2.0

Conference registration is required

There is no charge for ELI 2.0 participation; however, ELI 2.0 participants are expected to attend the conference and must register and pay for the conference through the NYSCAA website.

Register for the Conference

Hotel Room Still Required

ELI registration does not reserve a hotel room. ELI 1.0 and ELI 2.0 participants are responsible for booking their own hotel room if planning to stay overnight.

Book Hotel Room

Friday Morning ELI Programming

Friday morning includes breakfast, the ELI 1.0 Graduation from 9:00–10:00 AM, the ELI 2.0 Project Presentation from 10:00–10:30 AM, and conference closing remarks from 10:30–11:00 AM.

Additional Attendees

Any additional agency staff, guests, or colleagues attending the conference beyond the confirmed ELI participant must complete a separate conference registration through the official registration form.

Conference Sessions: September 16–18

Schedule at a Glance and Day-by-Day Details

Main conference sessions take place September 16–18, 2026. Pre-conference activities are scheduled for Tuesday, September 15. The agenda below reflects the latest planning update; session titles, presenters, room assignments, and timing remain subject to change.

Preliminary agenda — updated July 21, 2026

Use this schedule for planning, but continue to check this page and Whova for confirmed room assignments and any program changes.

Start Here

Schedule at a glance

Tuesday, Sept. 15

Pre-Conference Arrival

Board meeting, early registration, and the Cocktails and Connections Meet-Up.

Wednesday, Sept. 16

Opening Day

Conference welcome, Allan Kehler keynote, legislative update lunch, and three concurrent-session blocks.

Thursday, Sept. 17

Keynote, Awards & Reception

Chelsea Ambrose keynote, documentary and awards lunch, concurrent sessions, advocacy panel, and reception.

Friday, Sept. 18

ELI & Closing

Breakfast, ELI 1.0 Graduation, ELI 2.0 Project Presentation, and closing remarks by 11:00 AM.

Session Tracks

Track color key

FinanceHuman ResourcesHead StartManagement & LeadershipHousing & WeatherizationSpecialized

Tuesday, September 15, 2026

Pre-Conference Arrival and Connections

2:00 PM – 4:30 PM
NYSCAA Board of Directors Meeting
Niagara Falls Convention Center
3:00 PM – 4:45 PM
Early Conference Registration
Niagara Falls Convention Center
5:00 PM
Cocktails and Connections Meet-Up
Steelbound Brewery at Sheraton Niagara Falls

Wednesday, September 16, 2026

Opening Day, Keynote, and Concurrent Sessions

7:30 AM
Registration Opens Exhibits Open
8:00 AM – 9:00 AM
Breakfast
9:00 AM – 9:30 AM
Conference Welcome
Tim Nichols, CEO, NYSCAA • Niagara Falls elected official (TBD) • Niagara Community Action Program representative (TBD) • Diane Hewitt-Johnson, NYSCAA Board President
9:30 AM – 10:45 AM
Opening Keynote: Find Your Voice. Find Your Power.
Allan Kehler, B.Ed., B.PhEd.
10:45 AM – 11:15 AM
Break
11:15 AM – 12:15 PM

Concurrent Sessions

Finance

Wipfli LLP — Finance Presentation, Part 1

Human Resources

Artificial Intelligence, Real Results
Dave Layman, M.S.Ed., CPTM — Integra HR

Head Start

Head Start Presentation
Pamela Maxstadt — New York State Council on Children and Families

Management & Leadership

From Check Engine Light to Mission in Motion: Aligning Structure, Communication & Culture in Community Action
Ashley Elias — ACCORD Corporation

Housing & Weatherization

New York’s Human Rights Law: Fair Housing
New York State Office of the Attorney General

Specialized

Doing More with Less: Automation, Optimization & Cost Control for Today’s Nonprofit Leaders
NETRIO

12:30 PM – 2:00 PM
Lunch — Legislative Update
David Bradley, CEO & Co-Founder, National Community Action Foundation
2:15 PM – 3:15 PM

Concurrent Sessions

Finance

Wipfli LLP — Finance Presentation, Part 2

Human Resources

Succession Planning
Integra HR

Head Start

Head Start Presentation
Pamela Maxstadt — New York State Council on Children and Families

Management & Leadership

Management & Leadership Session
Details TBD

Housing & Weatherization

Housing & Weatherization Session
Details TBD

Specialized

Panel: Redefining “Community” in Community Action
Greg Richards — CAPCO; Carolyn D. Brown — PEACE, Inc.; Laura Rossman — Pro Action of Steuben and Yates, Inc.; Eric Poulson — EOC of Nassau County, Inc.

3:15 PM – 3:30 PM
Break
3:30 PM – 4:30 PM

Concurrent Sessions

Finance

Beyond Grants: Building a Sustainable Year-End Giving Strategy
Angela Rogensues — Common Road Advisors, LLC

Human Resources

Reclaiming Wellness in a Demanding World
Allan Kehler

Head Start

Head Start Session
Details TBD

Management & Leadership

Confidence in Clarity: Handling Tough Conversations in the Workplace
Brian Evers, SPHR, SHRM-SCP — Russell Sage College

Housing & Weatherization

Housing & Weatherization Panel
Peggy Gans — Greenologists, LLC; additional presenters TBD

Specialized

B.I.G. — Boundaries, Integrity and Generosity: Identifying and Upholding Our Boundaries
Tina Zerbian — Institute on Trauma and Trauma-Informed Care, University at Buffalo

Evening: Dinner on your own.

Thursday, September 17, 2026

Keynote, Awards, Sessions, and Reception

7:30 AM
Registration Opens Exhibits Open
8:00 AM – 9:00 AM
Breakfast
9:00 AM – 10:00 AM
Keynote: Uncovering Resilience
Chelsea Ambrose, LCSW
10:00 AM – 10:15 AM
Break
10:15 AM – 11:30 AM

Concurrent Sessions

Finance

Dollars and Data: Aligning ROMA with Federal Fiscal Accountability
Latisha Chastang, MNML — Bright Minds Consulting

Human Resources

Recruitment & Retention 101
Dr. Melanie Porter — Community Action Organization of Western New York

Head Start

Dental Therapy Presentation
Schuyler Center for Analysis and Advocacy

Management & Leadership

New York State Citizen Preparedness Corps Training
New York National Guard

Housing & Weatherization

Housing & Weatherization Session
Details TBD

Specialized

New York State Department of State Session
Jacqueline Orr — Director, Division of Community Services

11:30 AM – 1:15 PM
Lunch — Documentary: I Have a Name / Community Action Awards
1:15 PM – 2:30 PM

Concurrent Sessions

Finance

Finance Session
Details TBD

Human Resources

Be Bold: Reconnecting with Strengths to Purposeful Action
Theresa Radley — Adult Education Coordinator, CAPCO

Head Start

Stay Well ECE Project Presentation
Laura Bellows, PhD, MPH, RDN — Cornell University

Management & Leadership

The Belief Behind the Behavior: A Trauma-Informed Look at Leadership Culture
Chelsea Ambrose — Beauty Way Consulting; Laura Rossman — Pro Action; Tina Zerbian — University at Buffalo

Housing & Weatherization

Housing & Weatherization Session
Details TBD

Specialized

New York State Department of State Session
Jacqueline Orr — Director, Division of Community Services

2:30 PM – 2:45 PM
Break
2:45 PM – 4:00 PM

Concurrent Sessions

Finance

Put the “Fun” Back into Fundraising Events
Victoria Tiebor — Executive Director, Community Action for Wyoming County

Human Resources

AI Intake in Community Action
Alison Rumler-Gomez — CAP60

Head Start

Head Start Session
Details TBD

Management & Leadership

NCAP Update
Denise Harlow — Chief Executive Officer, National Community Action Partnership

Housing & Weatherization

Housing & Weatherization Session
Details TBD

Specialized

Notetaking for Case Workers
Michelle Stewart

4:00 PM – 5:00 PM
NYSCAA Advocacy Panel
Details TBD
5:00 PM – 6:30 PM
Reception
Niagara Falls Convention Center

Evening: Dinner on your own following the reception.

Friday, September 18, 2026

ELI Graduation and Conference Closing

8:00 AM
Breakfast
9:00 AM – 10:00 AM
ELI 1.0 Graduation
10:00 AM – 10:30 AM
ELI 2.0 Project Presentation
No concurrent sessions during this time.
10:30 AM – 11:00 AM
Conference Closing Remarks

Community Action Awards

Recognizing the people and impact behind Community Action

The 2026 Community Action Awards are an opportunity to recognize the stories, leadership, collaboration, innovation, and lasting impact happening throughout New York’s Community Action Network. Awardees will be recognized during the 2026 NYSCAA Annual Professional Development Conference.

Nomination Deadline

Friday, August 7, 2026

Two 2026 award categories are open for nominations.

Review the award details before submitting so the nomination is entered in the best-fit category. The awards page includes category guidance, nomination expectations, and links to both nomination forms.

People

Community Action Personal Achievement Award

This award recognizes a current or former Community Action participant or customer whose personal journey shows perseverance, growth, achievement, and commitment to helping themselves and others.

Note: This award is not intended for staff persons. The awardee will be reimbursed up to $300 for expenses related to attending the conference to accept their award, compliments of NYSCAA.

Impact

Community Action Impact Award

This award recognizes an individual, agency, or department whose leadership, collaboration, innovation, or broader Network contributions have created meaningful and lasting change.

Eligibility note: Individual nominees must be employed for a minimum of three years by a Community Action Agency.

Know a story worth recognizing?

Use the awards page to choose the right category, review what to include, and submit a nomination by August 7.

Travel Planning

Venue, Hotel, and Parking

The conference sessions take place at the Niagara Falls Convention Center. The NYSCAA hotel room block is at the Sheraton Niagara Falls, which is a separate building located across the street from the convention center. You must book your hotel room and conference registration separately.

Hotel Room Block Cutoff: August 24, 2026

The NYSCAA hotel room block at the Sheraton Niagara Falls closes August 24, 2026, or when the block fills, whichever comes first. Book early.

Niagara Falls

Niagara Falls, New York

A memorable setting for statewide connection

Quick Travel Notes

Plan hotel nights based on your travel needs

Tuesday is primarily early registration and optional arrival. Main attendee-facing programming begins Wednesday morning and continues through Friday morning.

Reminder: conference registration and hotel reservations must be completed separately.

Conference Venue

Niagara Falls Convention Center
101 Old Falls Street
Niagara Falls, NY 14303

Convention Center Information

Hotel Room Block

Sheraton Niagara Falls
300 3rd Street
Niagara Falls, NY 14303
Check-in: 4:00 PM · Check-out: 11:00 AM

Book via Passkey

Parking

Overnight hotel guests: Parking is included in the Sheraton's Destination Amenity Fee.

Day attendees: Plan to pay on exit. Nearby options include the Sheraton lot, Third Street lot, and Rainbow Ramp.

Directions and Parking

Wi-Fi

Wi-Fi is included in the Sheraton's Destination Amenity Fee for overnight hotel guests. Public Wi-Fi may also be available in conference areas, though speeds can vary based on usage and event needs.

Hotel Dining and Amenities

On-site options at the Sheraton include Steelbound Brewery, Rainforest Café, and Starbucks.

Pool: 7:00 AM–11:00 PM Arcade: 9:00 AM–9:00 PM

Explore Niagara Falls

Find local dining, attractions, transit options, and more through the Niagara Falls USA visitor site.

NiagaraFallsUSA.com

Additional Opportunities

Presenters, Sponsors, and Exhibitors

NYSCAA welcomes presenters, sponsors, exhibitors, and partners who want to support professional development and connect with New York's Community Action network during the 2026 Annual Conference.

Sponsor & Exhibitor Registration

Connect with Community Action leaders from across New York

Sponsor and exhibitor opportunities provide visibility with agency leaders, program staff, fiscal and administrative professionals, and partners from across New York State.

2026 Package Levels

Platinum Sponsor$5,000
Gold Sponsor$3,000
Silver Sponsor$2,000
Exhibitor$700

Packages include visibility, conference access, and exhibitor benefits based on selected level.

2026 Sponsors & Exhibitors

Thank you to our current conference sponsors and exhibitors

Six organizations are currently registered. Listings will continue to be updated as additional sponsors and exhibitors are added.

Gold Sponsor
Netrio
Visit website
Gold Sponsor
CAP Systems, Inc.
Visit website
Silver Sponsor
CAP60
Visit website
Exhibitor
New York State Trauma-Informed Network and Resource Center
Visit website
Exhibitor
TruePlan Benefit and Retirement Advisors
Visit website
Exhibitor
ProNexus, LLC
Visit website
More Opportunities Available

Additional sponsor and exhibitor opportunities remain available

Additional sponsor and exhibitor opportunities remain available for organizations that want to connect with New York's Community Action network. Listings will continue to be updated as new sponsors and exhibitors are confirmed.

Become a sponsor or exhibitor
Presenters

Presenter Information

Workshop proposals are accepted through Tuesday, June 30, 2026. Presenter details, room assignments, AV requirements, and session logistics will be coordinated as the schedule is finalized.

Exhibitor Logistics

Sponsor and Exhibitor Planning

Exhibitor set-up is expected Tuesday, September 15, from 9:00 AM to 11:00 AM. The $700 exhibitor tier includes a 6-foot skirted table, two conference registrations, and dedicated vendor hours.

Complete sponsor form

Common Questions

Frequently Asked Questions

Venue

Where is the conference being held?

Conference sessions take place at the Niagara Falls Convention Center, 101 Old Falls Street, Niagara Falls, NY 14303. The NYSCAA hotel room block is at the Sheraton Niagara Falls, 300 3rd Street, a separate building across the street from the convention center.

Registration

What are the registration rates?

Early Bird: $350 per person through June 30, 2026.
Regular: $450 per person beginning July 1, 2026.

Each attendee must complete their own registration. Completing registration does not reserve a hotel room.

Hotel

When is the hotel room block cutoff?

The NYSCAA hotel room block at the Sheraton Niagara Falls closes on August 24, 2026, or when the block fills, whichever comes first. Booking well ahead of the deadline is strongly recommended.

Schedule

Is the conference schedule final?

No. The schedule posted on this page is preliminary and subject to change. Session topics, presenters, room assignments, and final timing will continue to be updated as planning continues.

Travel Planning

Do I need to arrive on Tuesday, September 15?

No. Tuesday, September 15 is the pre-conference arrival day with early registration, the NYSCAA Board of Directors meeting, and the optional Cocktails and Connections Meet-Up at Steelbound Brewery. Main attendee-facing programming begins Wednesday morning.

Friday

Will there be programming on Friday?

Yes. Friday morning includes breakfast, the ELI 1.0 Graduation, the ELI 2.0 Project Presentation, and conference closing remarks. Programming concludes at 11:00 AM.

ELI

I am a confirmed ELI participant. Do I need to register for the conference?

ELI 1.0 participants do not need to register separately for the conference because conference registration is included in the ELI 1.0 participation cost. ELI 2.0 participants do need to register and pay for the conference through the NYSCAA website. All ELI participants are responsible for booking their own hotel room if planning to stay overnight.

Parking

What are the parking options for day attendees?

Day attendees should plan to pay when exiting the parking lot. Nearby paid options include the Sheraton Niagara Falls lot, the Third Street lot, and Rainbow Ramp. Overnight hotel guests have parking included through the hotel's Destination Amenity Fee.

Cancellations

What is the cancellation policy?

Cancellation requests must be submitted in writing by August 31, 2026. Approved cancellations are refunded less a $50 administrative fee. No refunds are issued for requests received after August 31 or for no-shows. Substitutions may be permitted in writing.

Sponsor / Exhibitor

How do we become a sponsor or exhibitor?

Complete the 2026 Annual Conference Sponsor and Exhibitor Registration form to reserve a package, provide organization and billing details, and share representative information. Sponsor levels are Platinum $5,000, Gold $3,000, Silver $2,000, and Exhibitor $700. Current confirmed sponsors and exhibitors are listed above.

Hotel

What hotel nights should I book?

Please book hotel nights based on your own travel needs. Most attendee-facing programming begins Wednesday morning and continues through Friday morning. Tuesday is primarily early registration/check-in and optional arrival.

Help

Who should I contact with questions?

For registration questions or general conference inquiries, please contact Alexis Rivera at [email protected].

2026 NYSCAA Annual Conference

Ready to join us in Niagara Falls?

Register by June 30 to save $100 with Early Bird pricing. Book your hotel room through the NYSCAA block before August 24 or before the block fills.

Last updated: July 21, 2026 Updated to highlight the main conference session dates of September 16–18, identify September 15 as the pre-conference day, and provide a downloadable preliminary agenda PDF. The preliminary schedule remains subject to change as session details, room assignments, and final timing are confirmed.