Registration Now Open
2026 NYSCAA Annual Conference
Resilient by Nature: The Power of Community Action
Dates
September 16–18, 2026 Pre-conference activities: September 15
Conference Venue
Niagara Falls Convention Center
Join Community Action colleagues from across New York State in Niagara Falls for professional development, peer learning, and statewide collaboration.
Open
Registration is open Early Bird rate available through August 1, 2026
Confirmed
Conference sessions: Sept. 16–18, 2026 Pre-conference: Sept. 15 — Board Meeting, early registration & Cocktails and Connections Niagara Falls Convention Center
Hotel Deadline
Room block cutoff: August 24, 2026
Keynotes
Allan Kehler: Find Your Voice. Find Your Power Chelsea Ambrose: Uncovering Resilience
ELI Note
ELI 1.0: conference registration is included. ELI 2.0: participants must register and pay for the conference separately. Hotel rooms must be booked separately.
3Review Preliminary Schedule
Conference Overview
A statewide gathering for Community Action
The NYSCAA Annual Conference brings together Community Action Agency staff, leaders, partners, and supporters from across New York State for professional development, networking, shared learning, and statewide collaboration. This year's theme, Resilient by Nature: The Power of Community Action, honors the strength, adaptability, and enduring impact of the Community Action network.
Conference Focus Areas
Practical learning across the work of Community Action
The preliminary agenda includes sessions connected to finance, human resources, Head Start, management and leadership, housing and weatherization, technology and AI, fundraising, preparedness, trauma-informed practice, and statewide partner conversations.
HR Finance Head Start Leadership Technology Weatherization Fundraising Preparedness
At a Glance
Main Program
Wed. & Thu. plus Friday morning
Keynotes
Allan Kehler & Chelsea Ambrose
Tuesday
Board Meeting, Early Registration & Meet-Up pre-conference arrival
Hotel
Book separately deadline Aug. 24
What to Expect
Learning
Professional development sessions designed for Community Action staff at every level.
Connection
Network with colleagues from CAAs across all regions of New York State.
Ideas
Explore strategies, tools, and perspectives to bring back to your agency.
Niagara Falls
Gather in a memorable, accessible location near one of the world's great natural wonders.
Who Should Attend
Agency Leadership
Executive Directors, senior leaders, board members, and managers leading Community Action work across New York State.
Program and Operations Staff
Program directors, direct service staff, fiscal staff, administrative staff, and operations teams delivering the Community Action mission every day.
Partners, Sponsors, and Presenters
Organizational partners, presenters, sponsors, exhibitors, and stakeholders connected to Community Action across New York.
Featured Keynotes
Keynote speakers for the 2026 Annual Conference
The 2026 NYSCAA Annual Conference will feature two announced keynote speakers: Allan Kehler and Chelsea Ambrose. Allan will present Find Your Voice. Find Your Power, and Chelsea will present Uncovering Resilience. Both presentations connect directly to this year’s theme, Resilient by Nature: The Power of Community Action, with a focus on resilience, leadership, wellness, organizational culture, and the people-centered work of Community Action.
Wednesday Keynote
Allan Kehler, B.Ed., B.PhEd.
Keynote Title
Find Your Voice. Find Your Power
Mental health, resilience, and workplace wellness
Allan Kehler is a leading voice in mental health, resilience, and workplace wellness. Known for powerful storytelling and practical strategies, he helps organizations reduce stigma, strengthen human connection, and create healthier, more supportive workplaces.
With lived experience, professional insight, humor, and compassion, Allan brings an honest and practical perspective to conversations about mental health, addiction, suicide, emotional intelligence, and resilience.
Mental health Workplace wellness Resilience
A perfect fit for this year’s theme. Allan’s work centers on resilience, mental health, connection, and creating spaces where people feel seen, heard, and supported.
Thursday Keynote
Chelsea Ambrose, LCSW
Keynote Title
Uncovering Resilience
Leadership, culture, and mission-centered resilience
Chelsea Ambrose is the founder of Beauty Way Consulting and a nonprofit leader turned coach, consultant, and speaker. She helps mission-driven leaders prevent burnout, navigate change, and build cultures where people and missions thrive.
A licensed clinical social worker and resilience strategist, Chelsea brings trauma-informed, strengths-based leadership insight to organizations working through change, pressure, and complex human service demands.
Burnout prevention Organizational culture Resilient leadership
A perfect fit for this year’s theme. Chelsea’s work centers on resilience, people-centered leadership, and helping mission-driven organizations sustain both their staff and their mission.
Program Planning Update
A preliminary conference schedule is now available
The 2026 NYSCAA Annual Conference sessions run September 16–18, 2026. Tuesday, September 15 is the pre-conference arrival day with early registration, the NYSCAA Board of Directors meeting, and the Cocktails and Connections Meet-Up. Main conference programming begins Wednesday morning and continues through Friday morning.
The preliminary agenda includes keynote presentations from Allan Kehler and Chelsea Ambrose, concurrent sessions, a reception, ELI-related programming, and closing remarks. Session topics, presenters, room assignments, and final timing are still being finalized and are subject to change. NYSCAA will continue to update this page as additional details are confirmed.
Program Areas
Finance, human resources, Head Start, management and leadership, housing and weatherization, technology and AI, fundraising, preparedness, and specialized topics.
Preliminary
The agenda is meant to support planning now, but the final schedule may change as details are confirmed.
Travel Planning
Most attendees should plan around Wednesday morning through Friday morning programming, unless arriving early Tuesday by choice.
Registration
Register for the Conference
Registration Rates
Early Bird Rate
Through August 1, 2026
$350
Register by July 24 to lock in this rate. Save $100 over the regular rate.
Regular Rate
Beginning August 2, 2026
$450
Standard conference registration rate for registrations received July 25 or later.
Important Hotel Reminder
Conference registration does not reserve your hotel room
Completing conference registration does not reserve a hotel room. Hotel rooms must be booked separately through the NYSCAA room block at the Sheraton Niagara Falls.
Conference sessions run September 16–18, 2026. Tuesday, September 15 is a pre-conference arrival day with the NYSCAA Board Meeting, early registration, and the Cocktails and Connections Meet-Up. Main attendee programming runs Wednesday through Friday morning. Please book hotel nights based on your travel needs.
Book Hotel Room Separately
Cancellation Policy
Cancellation requests must be submitted in writing by Monday, August 31, 2026. Approved cancellations will be refunded less a $50 administrative fee. No refunds will be issued for cancellation requests received after August 31, 2026, or for no-shows. Substitutions may be permitted when requested in writing.
Register for the Conference
Ready for the next step?
Registration, hotel, and sponsor links
Use these quick links as you continue through the page. Conference registration and hotel reservations must be completed separately.
Emerging Leaders Institute
Important registration note for ELI 1.0 and ELI 2.0 participants
NYSCAA is offering both ELI 1.0 and ELI 2.0 for 2026 due to continued agency interest in Emerging Leaders Institute participation. Please review the registration guidance below before completing a conference registration.
ELI 1.0
Conference registration is included
The ELI 1.0 participation cost includes registration for the 2026 NYSCAA Annual Conference. Confirmed ELI 1.0 participants do not need to complete a separate conference registration for themselves.
ELI 2.0
Conference registration is required
There is no charge for ELI 2.0 participation; however, ELI 2.0 participants are expected to attend the conference and must register and pay for the conference through the NYSCAA website.
Register for the Conference
Hotel Room Still Required
ELI registration does not reserve a hotel room. ELI 1.0 and ELI 2.0 participants are responsible for booking their own hotel room if planning to stay overnight.
Book Hotel Room
Friday Morning ELI Programming
Friday morning includes breakfast, the ELI 1.0 Graduation from 9:00–10:00 AM, the ELI 2.0 Project Presentation from 10:00–10:30 AM, and conference closing remarks from 10:30–11:00 AM.
Additional Attendees
Any additional agency staff, guests, or colleagues attending the conference beyond the confirmed ELI participant must complete a separate conference registration through the official registration form.
Conference Sessions: September 16–18
Schedule at a Glance and Day-by-Day Details
Main conference sessions take place September 16–18, 2026. Pre-conference activities are scheduled for Tuesday, September 15. The agenda below reflects the latest planning update; session titles, presenters, room assignments, and timing remain subject to change.
Preliminary agenda — updated July 21, 2026
Use this schedule for planning, but continue to check this page and Whova for confirmed room assignments and any program changes.
Start Here
Schedule at a glance
Tuesday, Sept. 15
Pre-Conference Arrival
Board meeting, early registration, and the Cocktails and Connections Meet-Up.
Wednesday, Sept. 16
Opening Day
Conference welcome, Allan Kehler keynote, legislative update lunch, and three concurrent-session blocks.
Thursday, Sept. 17
Keynote, Awards & Reception
Chelsea Ambrose keynote, documentary and awards lunch, concurrent sessions, advocacy panel, and reception.
Friday, Sept. 18
ELI & Closing
Breakfast, ELI 1.0 Graduation, ELI 2.0 Project Presentation, and closing remarks by 11:00 AM.
Session Tracks
Track color key
FinanceHuman ResourcesHead StartManagement & LeadershipHousing & WeatherizationSpecialized
Tuesday, September 15, 2026
Pre-Conference Arrival and Connections
2:00 PM – 4:30 PM
NYSCAA Board of Directors Meeting Niagara Falls Convention Center
3:00 PM – 4:45 PM
Early Conference Registration Niagara Falls Convention Center
5:00 PM
Cocktails and Connections Meet-Up Steelbound Brewery at Sheraton Niagara Falls
Wednesday, September 16, 2026
Opening Day, Keynote, and Concurrent Sessions
7:30 AM
Registration Opens Exhibits Open
8:00 AM – 9:00 AM
Breakfast
9:00 AM – 9:30 AM
Conference Welcome Tim Nichols, CEO, NYSCAA • Niagara Falls elected official (TBD) • Niagara Community Action Program representative (TBD) • Diane Hewitt-Johnson, NYSCAA Board President
9:30 AM – 10:45 AM
Opening Keynote: Find Your Voice. Find Your Power. Allan Kehler, B.Ed., B.PhEd.
10:45 AM – 11:15 AM
Break
11:15 AM – 12:15 PM
Concurrent Sessions
Finance
Wipfli LLP — Finance Presentation, Part 1
Human Resources
Artificial Intelligence, Real Results Dave Layman, M.S.Ed., CPTM — Integra HR
Head Start
Head Start Presentation Pamela Maxstadt — New York State Council on Children and Families
Management & Leadership
From Check Engine Light to Mission in Motion: Aligning Structure, Communication & Culture in Community Action Ashley Elias — ACCORD Corporation
Housing & Weatherization
New York’s Human Rights Law: Fair Housing New York State Office of the Attorney General
Specialized
Doing More with Less: Automation, Optimization & Cost Control for Today’s Nonprofit Leaders NETRIO
12:30 PM – 2:00 PM
Lunch — Legislative Update David Bradley, CEO & Co-Founder, National Community Action Foundation
2:15 PM – 3:15 PM
Concurrent Sessions
Finance
Wipfli LLP — Finance Presentation, Part 2
Human Resources
Succession Planning Integra HR
Head Start
Head Start Presentation Pamela Maxstadt — New York State Council on Children and Families
Management & Leadership
Management & Leadership Session Details TBD
Housing & Weatherization
Housing & Weatherization Session Details TBD
Specialized
Panel: Redefining “Community” in Community Action Greg Richards — CAPCO; Carolyn D. Brown — PEACE, Inc.; Laura Rossman — Pro Action of Steuben and Yates, Inc.; Eric Poulson — EOC of Nassau County, Inc.
3:30 PM – 4:30 PM
Concurrent Sessions
Finance
Beyond Grants: Building a Sustainable Year-End Giving Strategy Angela Rogensues — Common Road Advisors, LLC
Human Resources
Reclaiming Wellness in a Demanding World Allan Kehler
Head Start
Head Start Session Details TBD
Management & Leadership
Confidence in Clarity: Handling Tough Conversations in the Workplace Brian Evers, SPHR, SHRM-SCP — Russell Sage College
Housing & Weatherization
Housing & Weatherization Panel Peggy Gans — Greenologists, LLC; additional presenters TBD
Specialized
B.I.G. — Boundaries, Integrity and Generosity: Identifying and Upholding Our Boundaries Tina Zerbian — Institute on Trauma and Trauma-Informed Care, University at Buffalo
Evening: Dinner on your own.
Thursday, September 17, 2026
Keynote, Awards, Sessions, and Reception
7:30 AM
Registration Opens Exhibits Open
8:00 AM – 9:00 AM
Breakfast
9:00 AM – 10:00 AM
Keynote: Uncovering Resilience Chelsea Ambrose, LCSW
10:00 AM – 10:15 AM
Break
10:15 AM – 11:30 AM
Concurrent Sessions
Finance
Dollars and Data: Aligning ROMA with Federal Fiscal Accountability Latisha Chastang, MNML — Bright Minds Consulting
Human Resources
Recruitment & Retention 101 Dr. Melanie Porter — Community Action Organization of Western New York
Head Start
Dental Therapy Presentation Schuyler Center for Analysis and Advocacy
Management & Leadership
New York State Citizen Preparedness Corps Training New York National Guard
Housing & Weatherization
Housing & Weatherization Session Details TBD
Specialized
New York State Department of State Session Jacqueline Orr — Director, Division of Community Services
11:30 AM – 1:15 PM
Lunch — Documentary: I Have a Name / Community Action Awards
1:15 PM – 2:30 PM
Concurrent Sessions
Finance
Finance Session Details TBD
Human Resources
Be Bold: Reconnecting with Strengths to Purposeful Action Theresa Radley — Adult Education Coordinator, CAPCO
Head Start
Stay Well ECE Project Presentation Laura Bellows, PhD, MPH, RDN — Cornell University
Management & Leadership
The Belief Behind the Behavior: A Trauma-Informed Look at Leadership Culture Chelsea Ambrose — Beauty Way Consulting; Laura Rossman — Pro Action; Tina Zerbian — University at Buffalo
Housing & Weatherization
Housing & Weatherization Session Details TBD
Specialized
New York State Department of State Session Jacqueline Orr — Director, Division of Community Services
2:45 PM – 4:00 PM
Concurrent Sessions
Finance
Put the “Fun” Back into Fundraising Events Victoria Tiebor — Executive Director, Community Action for Wyoming County
Human Resources
AI Intake in Community Action Alison Rumler-Gomez — CAP60
Head Start
Head Start Session Details TBD
Management & Leadership
NCAP Update Denise Harlow — Chief Executive Officer, National Community Action Partnership
Housing & Weatherization
Housing & Weatherization Session Details TBD
Specialized
Notetaking for Case Workers Michelle Stewart
4:00 PM – 5:00 PM
NYSCAA Advocacy Panel Details TBD
5:00 PM – 6:30 PM
Reception Niagara Falls Convention Center
Evening: Dinner on your own following the reception.
Friday, September 18, 2026
ELI Graduation and Conference Closing
9:00 AM – 10:00 AM
ELI 1.0 Graduation
10:00 AM – 10:30 AM
ELI 2.0 Project Presentation No concurrent sessions during this time.
10:30 AM – 11:00 AM
Conference Closing Remarks
Community Action Awards
Recognizing the people and impact behind Community Action
The 2026 Community Action Awards are an opportunity to recognize the stories, leadership, collaboration, innovation, and lasting impact happening throughout New York’s Community Action Network. Awardees will be recognized during the 2026 NYSCAA Annual Professional Development Conference.
Nomination Deadline
Friday, August 7, 2026
Two 2026 award categories are open for nominations.
Review the award details before submitting so the nomination is entered in the best-fit category. The awards page includes category guidance, nomination expectations, and links to both nomination forms.
People
Community Action Personal Achievement Award
This award recognizes a current or former Community Action participant or customer whose personal journey shows perseverance, growth, achievement, and commitment to helping themselves and others.
Note: This award is not intended for staff persons. The awardee will be reimbursed up to $300 for expenses related to attending the conference to accept their award, compliments of NYSCAA.
Impact
Community Action Impact Award
This award recognizes an individual, agency, or department whose leadership, collaboration, innovation, or broader Network contributions have created meaningful and lasting change.
Eligibility note: Individual nominees must be employed for a minimum of three years by a Community Action Agency.
Know a story worth recognizing?
Use the awards page to choose the right category, review what to include, and submit a nomination by August 7.
Travel Planning
Venue, Hotel, and Parking
The conference sessions take place at the Niagara Falls Convention Center. The NYSCAA hotel room block is at the Sheraton Niagara Falls, which is a separate building located across the street from the convention center. You must book your hotel room and conference registration separately.
Hotel Room Block Cutoff: August 24, 2026
The NYSCAA hotel room block at the Sheraton Niagara Falls closes August 24, 2026, or when the block fills, whichever comes first. Book early.
Niagara Falls, New York
A memorable setting for statewide connection
Quick Travel Notes
Plan hotel nights based on your travel needs
Tuesday is primarily early registration and optional arrival. Main attendee-facing programming begins Wednesday morning and continues through Friday morning.
Reminder: conference registration and hotel reservations must be completed separately.
Hotel Room Block
Sheraton Niagara Falls 300 3rd Street Niagara Falls, NY 14303 Check-in: 4:00 PM · Check-out: 11:00 AM
Book via Passkey
Parking
Overnight hotel guests: Parking is included in the Sheraton's Destination Amenity Fee.
Day attendees: Plan to pay on exit. Nearby options include the Sheraton lot, Third Street lot, and Rainbow Ramp.
Directions and Parking
Wi-Fi
Wi-Fi is included in the Sheraton's Destination Amenity Fee for overnight hotel guests. Public Wi-Fi may also be available in conference areas, though speeds can vary based on usage and event needs.
Hotel Dining and Amenities
On-site options at the Sheraton include Steelbound Brewery, Rainforest Café, and Starbucks.
Pool: 7:00 AM–11:00 PM Arcade: 9:00 AM–9:00 PM
Explore Niagara Falls
Find local dining, attractions, transit options, and more through the Niagara Falls USA visitor site.
NiagaraFallsUSA.com
Additional Opportunities
Presenters, Sponsors, and Exhibitors
NYSCAA welcomes presenters, sponsors, exhibitors, and partners who want to support professional development and connect with New York's Community Action network during the 2026 Annual Conference.
Sponsor & Exhibitor Registration
Connect with Community Action leaders from across New York
Sponsor and exhibitor opportunities provide visibility with agency leaders, program staff, fiscal and administrative professionals, and partners from across New York State.
2026 Package Levels
Platinum Sponsor$5,000
Gold Sponsor$3,000
Silver Sponsor$2,000
Exhibitor$700
Packages include visibility, conference access, and exhibitor benefits based on selected level.
2026 Sponsors & Exhibitors
Thank you to our current conference sponsors and exhibitors
Six organizations are currently registered. Listings will continue to be updated as additional sponsors and exhibitors are added.
Exhibitor
New York State Trauma-Informed Network and Resource Center
Visit website
More Opportunities Available
Additional sponsor and exhibitor opportunities remain available
Additional sponsor and exhibitor opportunities remain available for organizations that want to connect with New York's Community Action network. Listings will continue to be updated as new sponsors and exhibitors are confirmed.
Become a sponsor or exhibitor
Presenters
Presenter Information
Workshop proposals are accepted through Tuesday, June 30, 2026. Presenter details, room assignments, AV requirements, and session logistics will be coordinated as the schedule is finalized.
Exhibitor Logistics
Sponsor and Exhibitor Planning
Exhibitor set-up is expected Tuesday, September 15, from 9:00 AM to 11:00 AM. The $700 exhibitor tier includes a 6-foot skirted table, two conference registrations, and dedicated vendor hours.
Complete sponsor form
Common Questions
Frequently Asked Questions
Venue
Where is the conference being held?
Conference sessions take place at the Niagara Falls Convention Center, 101 Old Falls Street, Niagara Falls, NY 14303. The NYSCAA hotel room block is at the Sheraton Niagara Falls, 300 3rd Street, a separate building across the street from the convention center.
Registration
What are the registration rates?
Early Bird: $350 per person through June 30, 2026. Regular: $450 per person beginning July 1, 2026.
Each attendee must complete their own registration. Completing registration does not reserve a hotel room.
Hotel
When is the hotel room block cutoff?
The NYSCAA hotel room block at the Sheraton Niagara Falls closes on August 24, 2026, or when the block fills, whichever comes first. Booking well ahead of the deadline is strongly recommended.
Schedule
Is the conference schedule final?
No. The schedule posted on this page is preliminary and subject to change. Session topics, presenters, room assignments, and final timing will continue to be updated as planning continues.
Travel Planning
Do I need to arrive on Tuesday, September 15?
No. Tuesday, September 15 is the pre-conference arrival day with early registration, the NYSCAA Board of Directors meeting, and the optional Cocktails and Connections Meet-Up at Steelbound Brewery. Main attendee-facing programming begins Wednesday morning.
Friday
Will there be programming on Friday?
Yes. Friday morning includes breakfast, the ELI 1.0 Graduation, the ELI 2.0 Project Presentation, and conference closing remarks. Programming concludes at 11:00 AM.
ELI
I am a confirmed ELI participant. Do I need to register for the conference?
ELI 1.0 participants do not need to register separately for the conference because conference registration is included in the ELI 1.0 participation cost. ELI 2.0 participants do need to register and pay for the conference through the NYSCAA website. All ELI participants are responsible for booking their own hotel room if planning to stay overnight.
Parking
What are the parking options for day attendees?
Day attendees should plan to pay when exiting the parking lot. Nearby paid options include the Sheraton Niagara Falls lot, the Third Street lot, and Rainbow Ramp. Overnight hotel guests have parking included through the hotel's Destination Amenity Fee.
Cancellations
What is the cancellation policy?
Cancellation requests must be submitted in writing by August 31, 2026. Approved cancellations are refunded less a $50 administrative fee. No refunds are issued for requests received after August 31 or for no-shows. Substitutions may be permitted in writing.
Sponsor / Exhibitor
How do we become a sponsor or exhibitor?
Complete the 2026 Annual Conference Sponsor and Exhibitor Registration form to reserve a package, provide organization and billing details, and share representative information. Sponsor levels are Platinum $5,000, Gold $3,000, Silver $2,000, and Exhibitor $700. Current confirmed sponsors and exhibitors are listed above.
Hotel
What hotel nights should I book?
Please book hotel nights based on your own travel needs. Most attendee-facing programming begins Wednesday morning and continues through Friday morning. Tuesday is primarily early registration/check-in and optional arrival.
Help
Who should I contact with questions?
For registration questions or general conference inquiries, please contact Alexis Rivera at [email protected].
2026 NYSCAA Annual Conference
Ready to join us in Niagara Falls?
Register by June 30 to save $100 with Early Bird pricing. Book your hotel room through the NYSCAA block before August 24 or before the block fills.
Last updated: July 21, 2026 Updated to highlight the main conference session dates of September 16–18, identify September 15 as the pre-conference day, and provide a downloadable preliminary agenda PDF. The preliminary schedule remains subject to change as session details, room assignments, and final timing are confirmed.
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